Go to Better Business Bureau New Jersey online before you visit this dealership; they have an F rating based on unresolved customer complaints. Based on internet add I drove from MA to New Jersey and I bought a car on 3.23.13 and five weeks later still didn't have the paperwork I needed to register it. During those five weeks they promised to call me back with updates and only called me once, I had to call over 20 times. They "bought" the car back on 4.25.13 - PROBLEM I RETURNED THE CAR and even though I have a written contract for it, THEY NEVER FOLLOWED THROUGH WITH OVERNIGHT PAYMENT OF $25,501.6 and no surprise they won't respond to calls, texts or emails. I've had to file a complaint with the ATTORNEY GENERAL AND HIRE AN ATTORNEY. Could some of the positive reviews be written by a buyer who had a good experience and not a Luxury Haus employee, maybe. But if you visit this dealer, you could be me!!!! Consider the risk.
Go to Better Business Bureau New Jersey online before you visit this dealership; they have an F rating based on unresolved customer complaints. Based on internet add I drove from MA to New Jersey and I bought a car on 3.23.13 and five weeks later still didn't have the paperwork I needed to register it. During those five weeks they promised to call me back with updates and only called me once, I had to call over 20 times. They "bought" the car back on 4.25.13 - PROBLEM I RETURNED THE CAR and even though I have a written contract for it, THEY NEVER FOLLOWED THROUGH WITH OVERNIGHT PAYMENT OF $25,501.6 and no surprise they won't respond to calls, texts or emails. I've had to file a complaint with the ATTORNEY GENERAL AND HIRE AN ATTORNEY. Could some of the positive reviews be written by a buyer who had a good experience and not a Luxury Haus employee, maybe. But if you visit this dealer, you could be me!!!! Consider the risk.